Question 1

How long does setup take?

Accepted Answer

Around two minutes. Unfold the chamber, connect the steam hose to the engine, add water, and choose your session. No tools, no fixed installation.

Question 2

How hot does it get?

Accepted Answer

The chamber holds a gentle, consistent steam warmth — enough for a calming, restorative sweat, yet soft enough for daily use. You remain in control of each session's length and intensity.

Question 3

Can it be folded away?

Accepted Answer

Yes. The chamber folds flat and slips into the included carry sack alongside the hose and engine. It stores neatly in a closet or under a bed.

Question 4

How much space does it need?

Accepted Answer

Allow a clear 1 by 1 metre area. It fits comfortably in a bedroom corner, bathroom, or covered balcony — about the footprint of a single armchair.

Question 5

How is shipping handled?

Accepted Answer

Complimentary insured shipping is included with every order. Your suite is dispatched within 1 to 2 business days and arrives in discreet, protective packaging.

Question 6

What is the return policy?

Accepted Answer

You have 30 days from delivery to experience it at home. If it isn't for you, our concierge team will arrange a hassle-free return — no questions asked.

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